Adopting digital tools, platforms and processes in the warehouse can increase fulfilment efficiency, improve inventory visibility and accuracy, maximise labour productivity as well as improve space utilisation. It enables staff to spend less time tied to a computer or writing out forms, and instead focus them on picking, packing and shipping.
COVID brought lock-down, and safety concerns and although a sense of normality has returned, the potential second wave may once again lead to home working and the need to communicate digitally. The financial effect on businesses has forced companies to find ways to be more efficient and communicate more effectively.